We're growing our client base quickly and need someone that can handle client service requests and install software packages. Management and administration of web servers also important. Knowledge of Debian/GNU Linux preferred, but any Linux distribution knowledge is fine.

Job Description:

Primary responsibilities include solving client issues and installing/troubleshooting software applications. Secondary responsibilities require on-call, on-site support at our data center.

Job Duties require:

Service Call/Trouble Ticket Resolution
Customer Service via Telephone and ICQ
Minor PC Maintenance ability
Ability to remove and maintain Rack Mounted Servers
Reasonable knowledge of MySQL
Basic System Administration knowledge of a Linux System
Comfort level with administering a machine via SSH

Desired Job Skills:

Ability to install/maintain software applications such as Vbulletin, PhpBB, Wordpress, etc.

Job Hours:

5 day work-week, Staggered to give one weekend off every other weekend, Flex-time 8 hours per day plus 24/5 on-call work. (Work Schedule) Saturday/Sunday Coverage is a must, on-call response time should be under 30 minutes to 50 NW 8th Street, Miami, Florida. Most on-call work can be handled remotely, but occasionally a site visit is required.

This is a work at home position. You should have high-speed internet access at your home, a cell phone that accepts incoming SMS messages, and your own transportation. You will have to visit the data center from time to time to repair problems that cannot be fixed remotely.

All of our machines are IDE or SCSI Rackmounted servers, but sometimes require a little TLC.

Salary Information:

Starting salary of $24,960/year or $12/hour.

Job Benefits:

After 90 days, Company pays 50% of Health Insurance through AETNA HMO. After 90 days, Retirement Investment through Simple IRA Plan with company matching up to 3% of your contributions.

Response Information:

Only local applicants permitted to work in the U.S. need apply. Third party, consulting firm, broker and recruiter submittals will not be considered. Please send resume with cover letter, including salary history and salary requirements, to cs102 <at> colo-cation.com.

Please use either .PDF or ASCII if you are sending a resume.

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